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7 Tips How To Communicate At The New Workplace

May 15, 2019 by Muhammad Noer

You are just accepted at a new workplace. This means that you have to adapt to the new environment.

The new workplace with a new work atmosphere, habits, friendship environment, which may be very different from what you know so far. In a new workplace, in addition to the challenges of working on new responsibilities, you are also challenged to be able to adapt in a new environment, including how to communicate with new colleagues.

It’s okay, if you feel anxious and nervous at the first day in the new workplace. This nervousness is mainly because you really don’t know the atmosphere of the new office.

So, the ability to adapt is very important. The faster you adapt to the new atmosphere, the faster you can do your best there. The most important thing that will really help you adapt is how to communicate with the new colleagues.

Here are some tips for communicating in a new workplace:

1. Focus When The Introduction Process

When entering a new workplace, your status is a new employee. No matter what position you are in, you are a new employee.

A new employee will usually get guidance from the HRD team. The HRD team will usually provide information to you about important matters related to the internal company. For example, regarding the organizational structure, business activities or work performed, vision, mission, company values, habits and regulations that apply there.

The purpose of this introduction is to introduce the company to new employees. For that, you really need to focus when they explain it to you. Note the explanations given well. Ask questions if it is really needed, so when you start working, there are no more things that block you.

By focusing on paying attention to the explanations given at the introduction, and asking questions about things that you don’t understand, you show that you respect them. You listen to everything they say. Listening is one of the keys to a good communication.

2. Be Calm and Observe

Sometimes, there are people who are so passionate about working in a new place. They become overreacting. They act like they already know everybody.

This is maybe because the person wants to try to blend in immediately and is known by their colleagues. But, it really doesn’t need to be done. Excessive and pretentious attitude can even make other people feel uncomfortable, so that will actually limit your intercommunication.

It’s better to be casual. Observe first how the communication patterns that applies in the new office, like the communication style of your new colleagues, both to fellow work colleagues and to superiors.

When it’s time for a break or lunch, you can chat with new friends more relaxed. This is also an opportunity for you to observe their nature and behavior. That way, you can determine the right way to communicate with them later, especially when you want to discuss work issues.

3. Pay Attention to Your Voice

The point is, speak with the same volume with your new friends or with the circumstances around you. For example, there may be times when you need to speak quietly. There may also be times when you have to talk louder.

4. Use the Opportunity to Talk

At certain times, you must be proactive to get to know and be known by your new colleagues. You can’t just sit quietly and wait for them to be talked to. Every now and then, you must speak first. Of course, you have to look the situation first. You can start the chat when it’s time to relax, for example during recess. For that, prepare yourself with exciting chat materials.

5. Always be polite to everyone

Even if you are new, you don’t need to be inferior, especially if you meet or cross path with people who have higher positions than you. You can greet them politely, while making small talk.

Of course, you also have to be polite to everyone in the office. If you cross path with someone you just met, don’t look away and try to smile. You will never know, maybe that person turned out to be a big boss or a company owner.

By being polite, you have opened a barrier to build relationships with other people. Actually, it’s not just new people who are feeling awkward to communicate with old people somewhere. Old people will feel awkward when they have to interact with new people.

By being polite to each other, then you have reduced the awkwardness.

6. Avoid Excessive Complaints

As a new person, of course there will be things that make someone feel uncomfortable when in a new place. If you have worked in other places before, it will unconsciously make you compare it to the new one.

Even so, when you encounter something that makes you uncomfortable, just keep it in your heart. As a new person, you should not immediately file a complaint. Maybe, the thing that makes it uncomfortable is only temporary or actually doesn’t happen at any time.

Instead of thinking about complaints, you better focus on the fun about the new workplace. Isn’t that what used to make you interested in working in that place?

7. Manage Your Cubicle Properly

At the new workplace, you will get a desk or your own place to work. Arrange your cubicle well, so it is nice to see. Make sure that your telephone, laptop, and other devices have been set up in an organized fashion, so you are able to use them effectively when it comes to communicating with those who aren’t in the workplace. A SIP trunk (learn more here) with the latest features, and a device that has all the apps is also a must if you want to make sure you are communicating at a high quality. Don’t forget that a neat and pleasant cubicle will attract the attention of colleagues to visit. That way, your chances of being able to communicate and getting to know them more will be even greater.

Indeed, it is not easy to adapt in a new place. But, good communication skills will make your efforts to adapt easier.

Filed Under: Article Tagged With: communication skill, How to communicate at the new workplace, How to communicate at the workplace

The Most Forgotten Essential Communication Skill

August 16, 2017 by Muhammad Noer

If there is someone known as great communicator, what do skill or character do you think he should have?

Most people will answer:

  • He is very confident and dare to take the stage
  • He is able to speak in front of public and elaborate his opinion
  • He is able to influence others.

 

However most people usually forget to mention this skill, whereas without such skill he cannot be called as a great communicator, no matter how great is his charisma, ability to talk and influence other people.

That is why I call this skill as the most important skill which is forgotten by people. Do you know which skill it is?

This skill is nothing else but listening skill or the skill to listen.

There are many complaints, whether in company or family, just because we do not really listen and understand. Many leaders are also considered as ineffective because they listen less.

 

Why are we bad listeners?

The fact is that many of us are less-effective listeners. People often think that listening is something they do every day and automatically they master it.

But the reality is not quite the same. Here are some conditions that describe that we are not effective listeners. While reading the following list, ask yourself, “Am I doing those things?”

We listen merely to wait our turn to talk, not to learn to understand. As our turn to talk comes, we tell our opinion or experiences which are greater than other.

We already have our perception toward our interlocutor, while we listen. For example, “Ahh…. Budi is just a layman staff, nothing special in his ideas.” As the result, we stop exploring what the interlocutor means.

Those are some examples to point out that we are not good listeners.

The ability to listen is a skill we must learn. Doing it every day doesn’t make us expert in that. There are tips, tricks and techniques that we should learn, put them into practices and realize while we listen.

 

Why should we be better listeners?

Listening is the most wondrous gift we could give to people before us. When you listen, it means we give out time and focus totally to the interlocutor. In this time nowadays, time and focus are two things that are so rare. Aren’t they?

By listening to others thoroughly we make them feel respected . You make them think that they are significant –you make them feel important- where such thing is basic need for each person.

By doing those things we will get respect from our interlocutor. People will respect to those who listen and understand, not to those who always command and tell people what they must do.

Listening is also a basic for other communication skills, for instance persuasion and negotiation. Do you want to convince others? The first step is listening to what people desire and need.

That is why now let us learn to be better listener.

 

What are the Tips to be Better Listeners?

What can we do to be better listeners, who are able to make people fell respected?

Here are some tips we can put into our practices:

 1. Give your effort to listen with focus

There are two words in English, hearing and listening. Hearing is the process of automatic listening, without any efforts. Listening is the process of listening with effort to get the understanding.

When we listen to a presentation, hearing means when we listen to the voice of the presenter. It doesn’t mean that we do the process of listening because we don’t understand what the presenter says.

Active listening needs effort. When listening, we must pay attention to understand what people say.

Besides, we also need to focus. If we don’t give our focus when we listen to others, people will not feel respected. For example, when your partner complains but you listen to his/her while playing with your hand phone.

We must try to get rid of things that can make us not focus in listening. When you  speak to people, don’t speak while you play with your phone, or read newspaper, or do other things. Dedicate that moment only for the people in front of you.

2. Interpret what the interlocutor means

What people say is often different with what they mean. For example, when you arrive at home and ask to your wife, “How was your day, honey?” and she relpy,”Ya… I am fine.” (with unhappy face) If you still assume that your wife is okay, you are less sensitive.

How we interpret what the interlocutor means? Besides listening to the words, we must also pay attention to the intonation and body language of the interlocutor. This is what we call listening with ears, eyes and heart.

3. Respond appropriately

The way you respond what people say defines your effectiveness as listener. Don’t try to tell your own story or opinions. Often the best response is “hmm..”, “Okay …” or even nodding our head.

Besides, another response to show that you pay attention is by asking further. There are two functions of asking,

  • Asking to clarify

You can ask to convince what you listen is true, the aim is to confirm or make the speaker speak more. Here’s the example.

 

Budi           : I love reading books about self development.

You            : Oh, I see. You like self-development books. Don’t you?

You can notice that to clarify you can just repeat or paraphrase what the speaker says. By clarifying, you make sure what you understand corresponds with what the speaker says.

 

  • Asking to explore more deeply

You can ask to know further about the materials in the conversation. By asking, people will feel that you are really interested to know about what he or she is talking about. Here’s the example:

 

Budi           : I love reading self-development books.

You            : Ooo… I see. Who’s your favorite author?

 

And after that you can ask other questions, like:

  • What is the most impressive book you’ve ever read?
  • How can you like to read self-development books?
  • And many other questions…

By asking, you will know more about your interlocutor. He will also feel that you are interested with what he is talking about. In the end of the conversation, he will even say that you are a good friend to talk to.

 

Those are the simple tips to be a better listener. The good news is that these tips can soon be put into your daily practices. So, happy practicing and make people feel they are special.

This active listening technique is a skill you can practice in our newest workshop, “Impactful Communication in the Workplace”. There you will learn the steps to make other people feel heard, paid attention, and special because of you.

Filed Under: Article Tagged With: communcation tips, communcation workshop, communication skill, how to communicate, listen, Presentation

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